After a storm hits New Castle, getting a proper inspection is critical. Most insurance policies in AL have a 12-month filing window for storm claims. New Castle Roofing & Maintenance provides free inspections, thorough documentation, and handles the claim process so nothing slips through the cracks.
Our Storm Damage Repair Process
Roof Inspection
Within 48 hours of the storm, our inspector is on your New Castle roof. We check for hail impact, wind-driven shingle lift, cracked ridge caps, and any penetration failures. A full photo report is provided regardless of whether damage is found.
Insurance Claim Filing
Our office prepares the claim package: photo evidence, damage scope, material specifications, and repair estimate in Xactimate format. We file with your carrier and track the claim through to adjuster assignment.
On-Site Adjuster Visit
New Castle Roofing & Maintenance sends an inspector to every adjuster meeting. We make sure nothing gets overlooked and that the scope of work covers all damage, not just the most visible areas. If the estimate comes in low, we supplement.
Storm Restoration
We handle the work and coordinate final inspection with your carrier if required. After completion, you get before-and-after documentation and your warranty paperwork. The entire process, from storm to finished roof, managed by New Castle Roofing & Maintenance.
What New Castle Customers Say
"We called expecting to wait days, but they were here the same afternoon. Fair pricing, quality work, and they kept us informed every step of the way."
"After getting several quotes, these guys stood out with their honesty and knowledge. No pressure, just straightforward advice and excellent workmanship."
"Responded fast and got the job done right the first time. Crew was polite, professional, and cleaned up everything. Would absolutely hire again."
Why Choose New Castle Roofing & Maintenance for Storm Damage Repair?
Xactimate Documentation
Our estimates use Xactimate, the same software your insurance company uses. This means faster processing and fewer disputes over line items.
24-Hour Emergency Response
Storm damage can't wait. Our New Castle crew tarps exposed areas within 24 hours to prevent secondary water damage while the claim is processed.
HAAG Certified Inspectors
HAAG certification is the insurance industry standard for forensic roof inspection. Our reports are trusted by adjusters because they follow the same methodology carriers use.
Full Manufacturer Warranty
Your storm-restored roof gets the same manufacturer warranty as any other replacement. Manufacturer-certified installation regardless of who pays for it.
About Our New Castle Storm Damage Repair Services
Our storm damage process is straightforward: free inspection, full photo documentation, direct filing with your insurance carrier, meet the adjuster on-site, and handle the repairs once the claim is approved. We don't ask for money upfront on insurance claims. You pay your deductible and insurance covers the rest.
Timing matters on storm claims. Most AL insurance policies give you 12 months from the date of damage to file a claim. Once filed, you typically have another 12-18 months to complete repairs. Don't wait. Call (877) 349-1553 for a free inspection and we'll tell you if you have a claimable issue.